How to fix the ‘No AirPrint Printers Found’ error
This is what to do if the ‘No AirPrint Printers Found’ error message appears when you try to print wirelessly from your iPhone, iPad, or Mac using an AirPrint-enabled printer.
UPDATE 19/10/18: I am aware that this problem may have been amplified by something Apple has done. I’m looking into the matter to find a solution. Meanwhile, follow these steps, bookmark this page and return to it. I hope to find additional responses in the next few days. Follow me on Twitter for an alert when I update.
What is the problem?
AirPrint is a useful Apple technology that lets you print from an iOS device or Mac to a compatible printer with zero set-up. The technology is built inside many of the most popular printer models.
However, sometimes you may find the ‘No AirPrint Printers Found’ appear when you tap to print to a printer you’ve used before from your mobile device (iPhone, iPod touch, iPad, or even Mac).
This problem is well-known. Most printer manufacturers (including HP and Brother) have created support articles describing what to do when you encounter such a challenge and made these available online.
Typically, you’ll see this error if your printer and device are on different wireless networks — that’s really the very first thing to check: Are both the printer and the Apple device on the same Wi-Fi network?
There may also be other reasons. To address this problem please follow these steps:
Try these steps first
- Move the router closer to the printer and check for interference.
- Check that the printer has its wireless connection switched on, and that your iOS device is not in AirPlane mode.
- Ensure all devices are on the same network.
- Do check that both the iPhone/iPad and printer are running the latest software.
- Turn both devices off, wait 10 seconds, and turn them on again.
If none of these steps work then you should try the following steps in this order:
#1: Check the printer
Move directly to step two you have used AirPrint on your printer in the past and this error message appears. If you are using a new printer then you should check the manufacturer’s (see below) to ensure the printer supports AirPrint and check it is connected to the same Wi-Fi network as your device. Now may also be a good opportunity to check your printer is switched on an has ink.
#2: The basics
Confirm Wi-Fi and Bluetooth are enabled on your Apple device (you may have disabled these when switching to AirPlane mode, for example). You should also check to make sure that your device and your printer are on the same Wi-fi network and that they are near each other.
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#3: Try this
Sometimes you can fix this problem by switching off Wi-Fi in Control Center and then switching it on again,
#4: What kind of network?
AirPrint does not work on public networks. It requires security protection be enabled on the network.
#5: Update everything
Install the latest software versions on all your devices and the printer.
#6: Switch it on and off again
If the software is up-to-date, the printer and device(s) on the same private Wi-Fi network and wireless printing is configured correctly on the printer and you are still seeing the error message, try restarting both devices. On a printer this generally involves disconnecting the device from power, a Restart on a Mac, or a Force Restarton iPhone, iPad.
#7: Restart the router
I did say restart everything, right? Now try restarting your Wi-Fi router and then restarting the printer. Try switching your iOS device’s Wi-Fi bandwidth between 2.4 Ghz to 5 Ghz or vice-versa. You may see some success if you turn your printer’s DNS settings to 126.96.36.199 and 188.8.131.52.
#8: Move closer
Move your printer closer to your router.
Hopefully these steps will resolve your problem. If they do not then you may need to contact the printer manufacturer, or Apple support.
How to print with an AirPrint printer on iOS
- Tap the Share icon
- Tap the printer icon or print
- Select the printer (more here)
- Choose the options (copies etc.) and tap Print.
The above video helps explain the importance of Apple to the use of fonts in modern graphic design.
There are three primary ways to set your printer up to work using AirPrint:
Connect your printer to an active Mac
Connect your printer to a router, such as AirPort Express, which has now been discontinued and will only be available while stocks last.
Purchase a printer with built in support for AirPrint such one of these:
- Canon MX492(Just $45)
- Canon Pixmaseries printers
- Brother HL-L2340DW(c.$99-$109)
- Epson Epson SureColor P600($695)
- HP DeskJet 2655 (second user c.$40)
Apple hosts a (lengthy) list of AirPrint-enabled printers on its website. This list is updated every month.
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How to buy an AirPrint-enabled printer
Print manufacturers sell printers like razor blades – you’ll pick up the machine for what seems to be a song in comparison to the cost of cartridges. The market is also highly competitive, so do check for the best price deal, though other important considerations when purchasing a printer include:
- What is the manufacturer’s track record for providing software updates?
- How much do ink cartridges cost?
- How many pages do you yield per cartridge?
- What is the speed of print?
- Double-check AirPrint compatibility.
- Don’t buy the printer with your Mac or other Apple product, you’ll find better deals elsewhere.
- If you intend printing photographs then choose a printer that is capable of the highest quality photo output.
Useful links to print manufacturers
You can find more information about available printers on manufacturer websites. Here are links to some of the more widely-used printer manufacturers.
Even if you don’t use your printer very much, it still makes sense to keep one printer for phots and colors and a second for monochrome print jobs, mainly because you can ration your ink better this way. One of the best monochrome printers around (and it’s not just me who claims this) comes from the ever dependable people at Brother, the Brother HL-L2350DW.