How to fix the ‘No AirPrint Printers Found’ error

Printing has moved on a little. Image by Yuichiro Haga

This is what to do if the ‘No AirPrint Printers Found’ error message appears when you try to print wirelessly from your iPhone, iPad, or Mac using an AirPrint-enabled printer.

What is the problem?

AirPrint is a useful Apple technology that lets you print from an iOS device or Mac to a compatible printer with zero set-up. The technology is built inside many of the most popular printer models.

However, sometimes you may find the ‘No AirPrint Printers Found’ appear when you tap to print to a printer you’ve used before from your mobile device (iPhone, iPod touch, iPad, or even Mac).

Typically, you’ll see this error if your printer and device are on different networks, but there may be other reasons. To address this problem please follow these steps:

#1: Check the printer

Move directly to step two you have used AirPrint on your printer in the past and this error message appears. If you are using a new printer then you should check the manufacturer’s (see below) to ensure the printer supports AirPrint and check it is connected to the same Wi-Fi network as your device. Now may also be a good opportunity to check your printer is switched on an has ink.

#2: The basics

Confirm Wi-Fi and Bluetooth are enabled on your Apple device (you may have disabled these when switching to AirPlane mode, for example). You should also check to make sure that your device and your printer are on the same Wi-fi network and that they are near each other.

#3: Try this

Sometimes you can fix this problem by switching off Wi-Fi in Control Center and then switching it on again,

#4: What kind of network?

AirPrint does not work on public networks. It requires security protection be enabled on the network.

Sometimes you need a print doctor.

#5: Update everything

Install the latest software versions on all your devices and the printer.

#6: Switch it on and off again

If the software is up-to-date, the printer and device(s) on the same private Wi-Fi network and wireless printing is configured correctly on the printer and you are still seeing the error message, try restarting both devices. On a printer this generally involves disconnecting the device from power, a Restart on a Mac, or a Force Restarton iPhone, iPad.

#7: Restart the router

I did say restart everything, right? Now try restarting your Wi-Fi router and then restarting the printer. Try switching your iOS device’s Wi-Fi bandwidth between 2.4 Ghz to 5 Ghz or vice-versa. You may see some success if you turn your printer’s DNS settings to 8.8.8.8 and 8.8.4.4.

#8: Move closer

Move your printer closer to your router.

Hopefully these steps will resolve your problem. If they do not then you may need to contact the printer manufacturer, or Apple support.

How to print with an AirPrint printer on iOS

  • Tap the Share icon
  • Tap the printer icon or print
  • Select the printer (more here)
  • Choose the options (copies etc.) and tap Print.

The above video helps explain the importance of Apple to the use of fonts in modern graphic design.

AirPrint-enabled printers

There are three primary ways to set your printer up to work using AirPrint:

Connect your printer to an active Mac

Connect your printer to a router, such as AirPort Express, which has now been discontinued and will only be available while stocks last.

Purchase a printer with built in support for AirPrint such one of these:

Apple hosts a (lengthy) list of AirPrint-enabled printers on its website. This list is updated every month.

How to buy an AirPrint-enabled printer

Print manufacturers sell printers like razor blades – you’ll pick up the machine for what seems to be a song in comparison to the cost of cartridges. The market is also highly competitive, so do check for the best price deal, though other important considerations when purchasing a printer include:

  • What is the manufacturer’s track record for providing software updates?
  • How much do ink cartridges cost?
  • How many pages do you yield per cartridge?
  • What is the speed of print?
  • Double-check AirPrint compatibility.
  • Don’t buy the printer with your Mac or other Apple product, you’ll find better deals elsewhere.
  • If you intend printing photographs then choose a printer that is capable of the highest quality photo output.

Useful links to print manufacturers

You can find more information about available printers on manufacturer websites. Here are links to some of the more widely-used printer manufacturers.

Jonny Evans

Watching Apple since 1999. I don't say what they should do. I say what they might do. They sometimes do.

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5 Responses

  1. Thanks for it help. It has been fixed.

  2. pulidof says:

    Thank you. After check the printer, check the net, reinstall the app for the printer…. I have read your post “you can fix this problem by switching off Wi-Fi in Control Center and then switching it on again”. So simple. Solved problem.

  3. Leonie says:

    Hi – your tips are very clear and useful. Thanks. BUT ….. my Epson printer initially is found on my 12.9 ipad – then when the ipad goes into SLEEP mode the printer is then NOT found. Only solution is to reboot the ipad. In addition to your tips have tried to go into a friend’s network, try their printer and same result. It appears to have occurred since the 11.1.4 OS update. Short of doing a HARD reset appears no other next step which I am reluctant to execute. Any other thoughts?

    • Jonny Evans says:

      I have no precise insight, but have you tried unplugging and then restarting the printer? When you do so, take the power lead out the back of the printer. It may not deliver any form of panacea, but often when it’s some third party thing the old ‘switch it off and on again’ thing saves the day — and check your printer is software patched. I’ll continue to think on this though.

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