Apple’s independent repair program to reach 200 new nations
Apple is preparing to expand its network of approved third-party repair services to an additional 200 countries with its Independent Repair Provider program.
What is the Independent Repair Provider program?
It provides approved members of the scheme access to the same Apple parts, tools, repair manuals, and diagnostics as used at Apple.
That means when you take your iPhone to get repaired it won’t be fitted with some dodgy knocked off imitation component which fails ten seconds later, hopefully.
There are now more than 1,500 of these locations in the US, Canada, and Europe. Apple is about to expand this.
How is the Program expanding?
Apple is going to open the program up across 200 additional nations across the remainder of 2021. These are listed below the article. The first tranche includes over 30 nations who will be added to the supported list this week, with many more scheduled to launch later this year.
How to verify a repairer
To verify that a company participates in the program, visit support.apple.com/repair/verify-repair-provider.
The program complements the company’s existing global network of over 5,000 Apple Authorized Service Providers (AASPs) that provide repairs for any Apple device. Independent repair providers now have access to the same iPhone parts and tools as AASPs, and at the same cost.
How to join the scheme
There is no cost to join Apple’s Independent Repair Provider program. To qualify, repair providers need to commit to have an Apple-certified technician to perform the repairs.
The process for certification is simple and free of charge. Qualifying repair providers can purchase genuine Apple parts and tools at the same price as AASPs and receive free access to training, repair manuals, and diagnostics.
- There is no cost to join Apple’s independent repair program.
- To qualify, businesses must have an Apple-certified technician to perform repairs.
- Certification is simple and free of charge.
- To learn more and apply, visitcom/irp-program.
What Apple says
Launching the scheme in 2019, Jeff Williams, Apple’s chief operating officer said:
“When a repair is needed, a customer should have confidence the repair is done right. We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested.”
What repair shops say
“Being a part of the Independent Repair Provider program has been a huge benefit to my business, employees, and customers,” said Scott Baker, owner of Mister Mac in Wimberley, Texas. “Since joining, we’ve received great support from Apple, and we’re able to deliver that same level of service to our customers. It has even brought genuine excitement to our town.”
“The Independent Repair Provider program has been a very positive experience for us and for our customers,” said Nils Weber, project manager for Pro Repair GmbH in Germany. “During COVID-19, reliable access to parts has allowed us to adapt our business to accommodate the sudden high demand for mail-in repairs from our customers.”
Soon available in
Starting this week: Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunei Darussalam, Cambodia, Cook Islands, Fiji, Guam, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua New Guinea, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Vanuatu, and Vietnam.
Later this year: Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Costa Rica, Curaçao, Democratic Republic of the Congo and Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guatemala, Guinea-Bissau, Republic of Guinea, Guyana, Haiti, Honduras, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Liberia, Libya, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Palestine, Panama, Paraguay, Peru, Puerto Rico, Rwanda, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Sudan, Spanish Virgin Islands, St. Barthelemy, St. Kitts and Nevis, St. Lucia, St. Martin, St. Pierre and Miquelon, St. Vincent and the Grenadines,Suriname, Tajikistan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, Uruguay, US Virgin Islands, Uzbekistan, Venezuela, Wallis and Futuna, Zambia, and Zimbabwe.