Apple’s Huge Mac Advantage Confirmed by Consumer Reports

People say Macs are expensive, but even if Apple’s market leading computers didn’t ship with world-class software and a highly secure OS, there are big reasons people in the market for a new computer should get a Mac:

Consumer Reports (yes, the title that delivered the incredibly flawed and inconsistent MacBook Pro criticism just before Christmas 2016) was forced to be objective in its latest report, in which it surveyed 83,000 readers about their experiences with their computers.

The results overwhelmingly show that if you are about to get a computer, you really should get a Mac.

  • Among the top laptop brands, Apple’s “broken or not working as well” percentage is 17. Elsewhere: Samsung 27; Dell 29; HP 30; Lenovo 31; Asus 33.
  • Among the top desktop brands, Apple’s “broken or not working as well” percentage is 15. Elsewhere: Lenovo 24; Samsung 25; Dell 27; HP 27; and Asus 29.

Tech Support

  • Apple gets a reader score of 82 for tech support. Microsoft is its closest competitor with 68, while Dell achieves just 56.
  • Apple tech support also solved the problem 79 percent of the time, the survey claims

The inference is clear: Not only are Apple’s Macs less likely to break than their PC equivalents, but if things do go wrong you’ll get better tech support.

No wonder IBM claims it is three times more expensive to manage PCs than Macs.

Even today, friends don’t let friends buy anything but a Mac.

Via: ZDNet

The olden days:


Jonny Evans

Watching Apple since 1999. I don't say what they should do. I say what they might do. They sometimes do.

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