Tagged: Business Chat

A woman on a phone

February 20, 2020

Swisscom says Apple Business Chat is good for business…

Swisscom reports more customer contact, much improved problem resolution and excellent NPS scores on its move to adopt Apple Business Chat…

June 15, 2019

WWDC: What is Business Chat Suggest?

Apple launched a range of enhancements designed for business users at WWDC, including Business Chat Suggest. What is that and what does it do?

April 11, 2018

T-Mobile now supports Apple’s Business Chat

T-Mobile stole a march on rivals today, introducing Business Chat for iPhone on T-Mobile, meaning customers, business users and potential...

April 2, 2018

How to use iOS Business Chat to get things done

Apple has a system that lets you use Messages to interact with some of the companies you do business with,...

Will Apple Silicon slow enterprise Mac deployment? September 25, 2020
Apple’s decision to migrate Macs to Apple Silicon opens up interesting opportunities for enterprise IT but also poses some challenges, not least of which is further balkanization unless the company ensures its products play nice with others.The good, the bad and the FUD-ly The good side of the move to Apple Silicon on enterprise Macs is better […]
Microsoft's forthcoming Outlook for Mac should boost WFH September 23, 2020
Microsoft has been watching what remote workers need and seems to have introduced some of these necessary features in the planned October release of Microsoft Outlook for Mac, which adds new tools, customizations and more for Mac users working in Outlook-based enterprises.Feels like a Mac app Microsoft moved fast to support Apple’s new operating systems […]
Apple’s Tim Cook shares his company's WFH experience September 22, 2020
It still seems a little counter-intuitive that one of the world’s biggest technology firms was also one of the least amenable to remote working, but this, I’ve heard, describes the culture at Apple pre-COVID-19.Now things have changed there, just as they have elsewhere.Going back better Speaking during a more extensive interview conducted at The Atlantic Festival, […]
iOS 14: What’s new for enterprise IT? September 21, 2020
Apple has introduced a selection of interesting improvements for iOS and Mac admins in the recently introduced iOS 14, including new APIs for mobile device management (MDM) and usability improvements.The easy (but good) stuff One of the better enhancements is the introduction of choice. iPhone and iPad users can now choose which web browser and/or […]
Why you need Apple support to secure the C-suite September 17, 2020
I get it. You’re one of those enterprises that doesn’t (yet) support Apple products among employees, but does that moratorium extend to the C-suite? I’m willing to bet it does not, and that’s why even Windows-only IT shops must learn how to secure Apple’s products.Ignore the fantasy, this is reality The reality is that Apple’s products […]
There’s something in the iPad Air for enterprise IT September 16, 2020
As anticipated, Apple on Tuesday announced new watches, iPads and services; you can read all about these products here. But two announcements stand out as particularly interesting for enterprise users: The iPad Air 4 and the A14 Bionic processor it contains.A breath of iPad Air Apple’s fourth-gen iPad Air was the star of the virtual show, primarily […]
Apple and the future of work September 15, 2020
During the pandemic, we’ve learned that remote work can be productive and that multi-cloud, multi-platform deployments are very likely to form key components of the future enterprise. And we’ve learned that Apple’s products are good for business.Cloud services for the people Think about on-premises and off-site service provision: While it’s true that heavily regulated industries will […]