Tagged: Business Chat

A woman on a phone

February 20, 2020

Swisscom says Apple Business Chat is good for business…

Swisscom reports more customer contact, much improved problem resolution and excellent NPS scores on its move to adopt Apple Business Chat…

June 15, 2019

WWDC: What is Business Chat Suggest?

Apple launched a range of enhancements designed for business users at WWDC, including Business Chat Suggest. What is that and what does it do?

April 11, 2018

T-Mobile now supports Apple’s Business Chat

T-Mobile stole a march on rivals today, introducing Business Chat for iPhone on T-Mobile, meaning customers, business users and potential...

April 2, 2018

How to use iOS Business Chat to get things done

Apple has a system that lets you use Messages to interact with some of the companies you do business with,...

Apple makes welcome change to 'Big Sur' security for Macs January 14, 2021
When Apple shipped macOS Big Sur in November, researchers quickly spotted a strange anomaly in the system’s security protection that could have left Macs insecure. Apple now seems to be dealing with this problem, introducing a fix in the latest public beta release.What was wrong? For some strange reason, Big Sur introduced a controversial and potentially […]
Apple takes big steps to boost diversity in tech January 13, 2021
Apple has taken a series of what should be major steps to help dismantle some of the barriers faced by communities of color as part of its $100 million Racial Equity and Justice Initiative.Knowledge is power Understanding that education — and access to it — is critical to empower access to opportunity and make communities […]
Apple’s mythical AirTags shimmer slowly to release January 12, 2021
Stop me if you’ve heard this before: Apple seems to be closer to actually introducing the near-mythical AirTags, which you’ll no doubt use to track hardware, devices, and the vehicles that make up your transit fleet.What we think we know This is a long-running story. We first began to anticipate introduction of these products after […]
Apple’s social media failure now looks like success January 11, 2021
The lens of history shows Apple’s most heavily criticized decisions often become justified over time, whether that’s abandoning headphone ports, focusing on on-device AI, or letting the Ping social network disappear.Apple’s social media failure now looks like success Introduced in 2010, Apple marketing touted Ping as a “social network for music.” The company had hoped to […]
Wi-Fi 6E is coming to the Apple enterprise January 8, 2021
Apple will introduce a faster form of Wi-Fi 6, Wi-Fi 6E, into iPhones starting with the iPhone 13 series, according to the analysts at Barclays. What is this? Why does it matter? And what might this mean for your enterprise?A year in eight days Given that most Apple users haven’t yet installed Wi-Fi 6 routers […]